Accessing Pope Tech

A quick-start guide to platform interaction

Account Creation and Access

Note: If you are a new web content editor, or do not currently have access to the Pope Tech platform, you will need to submit an access request via the ServiceNow Service Portal. It is listed under Web Accessibility Support, within the Web Services category.

SSO Login 

If your credentials have been set up with SSO, an email confirmation will be sent to your SDSU employee email address. You will select the large green link in the message that reads "Login", or similar.

When you select the login link, you will be routed to the Pope Tech login page, and will see a window asking you to add your email and password.

Pope Tech login screen showing email and password fields
Initial login screen if you are accessing via SSO invite

Your sdsu email will trigger the SSO recognition, and the window will alert you that SSO has been recognized. Ensure the Login Mode SSO button is selected, and click on the Login link. You will be routed to the standard SSO login method, with MFA.

Pope Tech Login window showing email field and login modes
Ensure the SSO Login Mode is selected, and click the Login link.

Standard Non-SSO Login

When a new account request is approved, an email confirmation will be sent to your SDSU employee email address. You will select the large green link in the message that reads "Set your password and login", or similar.

Email notification with a link to set your password and login
Sample email notification contents for a new Pope Tech user account

When you select the login link, you will be routed to the Pope Tech login page, and will see a window asking you to reset your password. Since you do not yet have a password to reset, you can enter your desired password, and then confirm that password.

Screen shot displaying an email address field, and two password fields.
New user initial login screen on the Pope Tech platform

Once you have successfully set your password, you can visit the Pope Tech login page and log into your account.

Understanding Your Pope Tech Dashboard

When you login to Pope Tech, you will land on your site(s) Dashboard. This a general overview region for addressing the accessibility issues with the site(s).  

Pope Tech user dashboard showing site errors displayed in numbers and pie graphsOpen the image full screen.
Pope Tech platform user dashboard. Click on image to enlarge

Dashboard Regions

Region Purpose
Automated Scorecard A high-level summary of most recent pre-scheduled scan results. It is organized by the major WAVE categories Errors, Alerts, Contrast, Structure, Features, and ARIA.
Most Common Issues A running tally of the most common errors, how many pages they affect, and the percentage of site errors each comprise. This allows you to prioritize the problems affecting the greatest number of pages
Manual Scorecard Tracks websites that are overdue, not scheduled, or have not been tested for manual testing, but is not currrently being used.
Accessibility Focus Selects a monthly topic, and highlights pages on your site(s) that are impacted by that months topic. It also includes a link to training resources on that topic.
Scan Details A list of sites within your account, the average errors per page, pages affected, and a link out to each sites detailed report. This is similar in functionality to the "Websites" link in the left navigation bar.
Errors by Group Should you administer multiple groups in your account, this will report site errors as they apply to each user group
Issues Over Time This is a time customizable chart/table that shows how your site(s) accessibility has adjusted over a set time period.

Navigation Column

The upper left of the Dashboard screen contains the primary platform navigation. The default view is expanded.

This is where you can access and edit custom reports, schedule and manually scan your sites, and access your full website list, 

Screenshot of platform navigation, showing accessibility dropdown and websites section link
The primary navigation region detail

Websites Section

The Websites section is where you will find an overview of the errors and alerts on your website(s). You will be able to drill down into each site, and further to each page, to review the error and alert specifics, such as location of the errors in your source code, specific success criteria for the errors, and how to correct them. When used in conjunction with the WAVE browser extension, this is a very effective method to bring your site into compliance with the University guidelines. Learn more about WAVE on our WAVE Extension page.

Visit the Pope Tech Help Center's Drill down into dashboard data section for more detail.

Screenshot sample list of websites scanned by Pope TechOpen the image full screen.
Sample view of the Websites screen
Screenshot of sample website page showing scorecard, crawl status, and pages with errorsOpen the image full screen.
Sample website detail page